PENHELLIS COMMUNITY CARE PROVIDING DOMOCILIARY HEALTH AND SOCIAL HOMECARE IN CORNWALL

Our carers are trained to encourage independence and promote a satisfying quality of life, whilst ensuring that our clients retain their personal dignity and independence, within the limitations of their physical and mental condition.

Personal care includes (but are not confined to):

• Assisting the service user to get up from bed
• The use of hoist or manual handling techniques, where the service user is unable to transfer without assistance.
Washing, assisting with bathing and/or strip wash, shaving, hair care, skin, care, denture and mouth care.
• Assistance with dressing, toileting and the management of incontinence, including the changing of incontinence pads, cleaning and the safe disposal of waste.
• Prompting the service user to take prescribed medication, eye drops or ear drops.
• Preparing snacks and meals (usually convenience foods).
• Assistance with eating and drinking including associated kitchen cleaning and hygiene.

We endeavour to achieve continuity to establish trust and security through personal contact and take all reasonable steps to ensure that a regular carer arrives within 30 minutes of an agreed time.